Technical Support Services
Technical Support services from Crossway Consulting are provided on a basis of a range of clients including small, medium, and large companies, financial institutions, schools, hospitals, and government agencies.
Managed Service Providers (MSP’s)
Many solution providers today are transitioning to a services-led, recurring revenue business model. As businesses increasingly turn to managed service providers to fulfill their information technology needs, the channel is undergoing a major transformation as solution providers add a range of professional and IT hosting services to meet that demand. Crossway Consulting can be a vital solution for MSP’s first-tier support needs.
Technical Support Services Team:
Our Technical Support services team is comprised of highly qualified and experienced technicians with a broad range of certifications, enabling us to offer a variety of support environments with end-users ranging from beginner level to expert computer users.
Technical Support Services Capability:
Our technical support staff can provide all levels of dedicated tech support for Windows PCs, Macs, Desktops, Laptops, Netbooks, Tablets, Mobile Devices, Handheld Devices, Peripherals, Servers, and Network Devices/Configurations, and many other types of equipment, including proprietary devices. Our experienced technical support services team offers all levels of support for a vast and constantly evolving array of programs from off-the-shelf or pre-packaged software to advanced proprietary programs and web-based programs.