General Product Information Helpdesk
General Product Information Help desk services from Crossway Consulting are provided on a dedicated and shared basis to a range of clients including small, medium and large companies, manufacturers, OEM’s, financial institutions, schools, hospitals and government agencies.
General Product Information Helpdesk:
Our General Product Information Help desk team is comprised of highly-qualified and experienced support agents with a broad range of certifications, enabling us to offer all levels of support to a variety of product support environments with end-users ranging from beginner level to intermediate computer users for a range of products.
Our technical support staff is able to provide all levels of dedicated tech support for many other types products and equipment – both electronic and non-electronic, including proprietary products and devices.
General Product Information Help desk Provides:
Our experienced General Product Information Help desk support services team offers all levels of support for a vast and constantly evolving array of products. We can assist with technical issues, general questions, sales inquiries, returns and more.
Examples of Products for General Product Information Helpdesk:
- Electronic Devices
- Non-Electronic Devices
- Bio-Metric Devices
- Computer Hardware/Software
- Surveys/Customer Feedback
- Student Support for Test/Exam Interface
- Support for Medical Devices
- Consumer Product Support
- Commercial Product Support
- Mobile Device Software.
- Custom/Proprietary Software Programs
General Product Information Help desk – Facilities:
Crossway Consulting operates a 24/7 call center, with dedicated and shared General Product Information Help desk support services, including escalation/ticketing. Our General Product Information Help desk support staff includes bilingual agents and agents with diverse backgrounds, qualifications, certifications and experience.