Billing / Payment Support
Billing and Payment support services are available from Crossway Consulting, with live, experienced and friendly billing agents available 24/7/365 to provide complete, end-to-end accounts payable and accounts receivable support services.
Crossway Consulting’s shared and dedicated billing agents can help to augment your current solution, by covering your overflow or after-hours billing calls, or completely replace your in-house billing department.
Maintaining an in-house billing department, including hiring, training and managing employees can be a costly and time-consuming proposition and a major distraction. By partnering with Crossway Consulting, you can maintain the level of quality your customers expect, while you focus on your core business.
Our experience and success in handling billing and accounting department callers and online inquiries can be utilized to provide your business with a cost-effective and reliable solution with turnkey enterprise-level billing support.
Our around-the-clock live billing support team is 100% US-based and comprised of native English-speaking agents as well as bilingual (English/Spanish) and multilingual billing support agents.
Whether you need a complete billing department or you just need our services to supplement your in-house solution, Crossway Consulting’s billing and payment specialists can provide personal, attentive care, seamlessly and without compromising the quality your customers expect.
Billing / Payment Support Services from Crossway Consulting:
- Inbound Call / Email / Chat Billing Support
- Bilingual and Multilingual Billing Support Available
- Details Logged / Forwarded to Client in Real-Time
- Billing for Retail and Commercial Customers, Medical Billing and more…
- After Hours / Overflow Support / Holiday Coverage