Helpdesk Services for Banks and Financial Institutions
Financial institutions such as banks, credit card companies, brokerage firms, mortgage, and leasing companies, in the wake of the information age and amidst the development of quickly emerging technology, are offering customers and employees services, which make their transactions more efficient, convenient.
Crossway Consulting offers dedicated banking Helpdesk services with complete start-to-finish automation of processes ranging from simple financial transactions to credit analysis and account processing. Crossway Consulting banking services provide an effective link between the front and back-office operations, making certain that data is available across the organization – in departments, call centers, and branch offices – from any location and at any time – day or night.
Call Center Service Sales, Pricing and Information Support
- Transaction Processing
- Credit Analysis
- Customer Service
- Dedicated Phone Line for info/sales inquires
- General Product/Company Information and Support
- Data Processing
- Setup of Appointments and Scheduling
- Employee Information Line
- Dedicated service answering with your business name
- Technical Support