Appointment Setting / Scheduling Service
At Crossway Consulting, our trained, experienced, friendly representatives are available to serve all of your appointment settings and scheduling needs 24/7/365.
Whether you need a complete scheduling department or you just need our services to supplement your in-house solution, for over-flow or after-hours, Crossway Consulting’s appointment setting and scheduling specialists can handle the task seamlessly and without compromising the quality of your customers expect.
Appointment Setting/Scheduling Services Procedure:
Our trained agents field your inbound appointment scheduling and rescheduling inquiries by telephone, email, and chat.
Our agent will gather caller details, review qualifying criteria and available appointment times/dates, based on client-defined rules. Appointments are then scheduled and the client receives notification in real-time. Any rescheduling or cancellation requests are also received and processed by our agents with real-time notification delivered to the client with any updated details.
Crossway Consulting appointment setting and scheduling specialists log all call and appointment details, providing real-time updates to the client.
Appointment Setting / Scheduling Services from Crossway Consulting:
- Inbound Call / Email / Chat Support
- Bilingual and Multilingual Support Available
- Details Logged / Forwarded to Client in Real-Time
- Appoint Setting and Scheduling for Sales, Medical, Law Offices, Real Estate/Title and more…
- After Hours / Overflow Support